Custom Technology
Custom technology that works the way your business does
From a new website or mobile application to a custom POS system, business portal or complex integration, iInstaPay designs and builds technology around the workflow, customers and goals of your business.
Payment integration is available when the project needs it, but payment processing is not required to use iInstaPay's custom technology services.
Why custom
Build the missing piece. Connect what already works.
Standard software does not solve every business requirement. iInstaPay develops custom solutions for companies that need a better customer experience, less manual work, connected systems or technology designed around a specialized operation.
Service
Custom software development
Build operational systems, administrative tools and business applications around the way the company actually works.
- Business workflow applications
- Operational systems
- Administrative tools
- Role-based applications
- Customer-facing platforms
- Custom reporting systems
Service
Websites and e-commerce
Create a professional, responsive website or online store with the content, customer journey and payment functionality the business needs.
- Business websites
- E-commerce websites
- Online checkout
- Customer account functionality
- Responsive design
- Search-engine fundamentals
- Maintenance and enhancement options
Service
Mobile and web applications
Develop customer-facing or internal applications for account access, service requests, payments, notifications and business operations.
- Customer applications
- Employee applications
- Mobile-friendly web applications
- Account management
- Notifications and communication
- Payment functionality
- Operational workflows
Service
Custom POS systems
Create specialized checkout and business-management software incorporating products, services, customers, employees, inventory, reporting and payment functionality.
- Product and service catalogs
- Customer management
- Staff roles and permissions
- Inventory where applicable
- Payment integration
- Receipts and transaction history
- Multi-location management
- Reporting and dashboards
Service
Business and customer portals
Give customers and staff a secure place to view accounts, make payments, submit requests and access the information they need.
- Customer self-service portals
- Account and billing history
- Online payment functionality
- Document and statement access
- Role-based staff portals
- Requests and communication
Service
APIs and system integrations
Connect payment gateways, accounting systems, CRM platforms, insurance systems, business-management software and other supported services so information can move between systems without repeated manual entry.
- Payment gateways
- Accounting systems
- CRM platforms
- Business-management systems
- Insurance systems
- Third-party APIs
- Data exchanges
- Custom middleware
Service
Workflow automation and reporting
Reduce repetitive manual work through notifications, document generation, scheduled tasks, data synchronization, reconciliation and custom reporting.
- Payment reconciliation
- Automated notifications
- Document generation
- Scheduled tasks
- Data synchronization
- Reporting dashboards
- Export and distribution workflows
Service
Data migration
Move important information from an existing system, modernize an outdated workflow or replace technology that no longer supports the business.
- Customer and account data
- Legacy-system information
- Transaction references
- Gateway profiles where supported
- Data mapping and validation
- Phased system transitions
After launch
Support beyond launch
iInstaPay can continue supporting, maintaining and improving the technology after launch. Support arrangements may include updates, hosting coordination, backups, monitoring, issue resolution and future enhancements based on the project agreement.
Process
A clear development process
- 1
Discovery
We learn the business workflow, user needs, current systems and project goals.
- 2
Scope and design
We define the solution, deliverables, timeline and user experience before full development begins.
- 3
Build and review
The solution is developed in reviewable stages so progress can be evaluated throughout the project.
- 4
Test and prepare
The system is tested against real business scenarios, integrations and user requirements.
- 5
Launch and support
We assist with deployment, production verification and continued maintenance or enhancements under the agreed service arrangement.
Examples
Examples of what iInstaPay can build
- A business website with online payments
- A custom e-commerce experience
- A mobile customer application
- A customer self-service portal
- A business-management dashboard
- A custom POS system
- A multi-location reporting platform
- An invoice and payment portal
- An insurance premium-collection workflow
- A scheduling and field-service application
- An accounting or reconciliation integration
- A workflow-automation system
- A custom API connection between existing platforms
What does your business need technology to do?
Tell us what is slowing the business down, what customers need or which systems need to work together. We will help define the appropriate next step.
Important information
Card-present integrations use compatible processing platforms, supported integration methods and approved payment devices.